Data Recovery Turnaround

Turnaround

Service Levels

 
Turnaround Time

Data Recovery Service Plans

Priority

Recovery begins upon receipt of drive – 365 days a year, including evenings, weekends, and holidays.

ASAP

REQUEST SERVICE

Standard

Fastest Standard Turnaround Time in the industry. Completed during normal business hours.

1-2 BUSINESS DAYS

REQUEST SERVICE

Economy

An economical service option offering job completion during normal business hours.

5-7 BUSINESS DAYS

10-14 BUSINESS DAYS, SMART DEVICES

REQUEST SERVICE

Priority

Recovery begins upon receipt of the drive – 365 days a year, including nights, weekends, & holidays.

ASAP

REQUEST SERVICE

Standard

Fastest Standard Turnaround Time in the industry. Completed during normal business hours.

1-2 BUSINESS DAYS

REQUEST SERVICE

Economy

An economical service option offering job completion during normal business hours.

5-7 BUSINESS DAYS

10-14 BUSNESS DAYS, Smart Devices

REQUEST SERVICE
Data

Delivery Options

Target Media

All recovered data is transferred onto a new external “best-fit” device, or you can provide an unused and new external device.

Online Delivery

Your most critical files can be downloaded immediately after data recovery is completed via our secure FTP site. Ask your Data Recovery Adviser for details.

Offers

Specialty Options

High Security

After signing a Confidentiality Agreement, only engineers with security clearance perform recovery in a DOD­­‑approved secure area. Restored data is shipped on two different types of media via two different couriers to ensure safe delivery.

Encryption

DriveSavers engineers create a sector-by-sector image of the encrypted data. Data can be returned decrypted or fully encrypted.

On Site

Only available with our Priority Service turnaround time. DriveSavers engineers will perform recovery directly at your location. Ask your Data Recovery Adviser for details.

Remoter

DriveSavers engineers can remotely recover a corrupted file system or corrupted SAN, recover deleted data from within a file system, as well as deleted VMDK files from VMware environments.

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