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Ben W. – Registered Patent Agent – DriveSavers Data Recovery Testimonial

Happy customer Ben W. shares his experience with DriveSavers.

Video Transcript

Hi, my name is Ben Williams. I’m a registered patent agent. And this is my daughter Adeline. I used DriveSavers to recover data from my hard drive, and they were excellent. Well, I had a portable hard drive which I dropped a couple of times, and even though it rattled a little bit, it was working just fine. Until somebody unplugged it accidentally, and then the file access tree disappeared.

Gosh, it had about 20 years of data on it, from scribblings that I had done in my 20s to a failed attempted novel, among a whole bunch of other stuff, including an entire library of PDFs of rare books that aren’t available to the public.

DriveSavers was great to work with. I especially enjoyed the packaging being sent with the label prepaid.

It took about a week to get the data back, but they managed to recover 100% of the data. So that was fantastic. The guy I originally took it to, said he might be able to get about 60% of the data back. There was a scratch, a mechanical failure, and a scratch on the actual drive itself.

DriveSavers, I think, is the industry leader in data recovery services, having done that since the 1980s. There is no doubt that DriveSavers can do the job.

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Mike Cobb, Director of Engineering and CISO
As Director of Engineering, Mike Cobb manages the day-to-day operations of the Engineering Department, including the physical and logical recoveries of rotational media, SSDs, smart devices and flash media. He also oversees the R&D efforts for past, present, and future storage technologies. Mike encourages growth and ensures that each of the departments and their engineers continues to gain knowledge in their field. Each DriveSavers engineer has been trained to ensure the successful and complete recovery of data is their top priority.

As Chief Information Security Officer (CISO), Mike oversees cybersecurity at DriveSavers, including maintaining and updating security certifications such as SOC 2 Type II compliance, coordinating company security policy, and employee cybersecurity education.

Mike joined DriveSavers in 1994 and has a B.S. degree in Computer Science from the University of California, Riverside.

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